GDPR Privacy Policy

Our Privacy Policy was last updated on June 18, 2026.

Usibrilhe operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Usibrilhe is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Definitions

For the purposes of this Privacy Policy:

  • "Account" means a unique account created for You to access our Service or parts of our Service.

  • "Company" (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Usibrilhe

    For the purpose of the GDPR, the Company is the Data Controller.

  • "Country" refers to Brazil.

  • "Cookies" are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.

  • "Data Controller", for the purposes of the GDPR (General Data Protection Regulation), refers to the Company as the legal person which alone or jointly with others determines the purposes and means of the processing of Personal Data.

  • "Device" means any device that can access the Service such as a computer, a cellphone or a digital tablet.

  • "Personal Data" is any information that relates to an identified or identifiable individual.

    For the purposes of GDPR, Personal Data means any information relating to You such as a name, an identification number, location data, online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity.

  • "Service" refers to the Website.

  • "Service Provider" means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
    For the purpose of the GDPR, Service Providers are considered Data Processors.

  • "Usage Data" refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).

  • "Website" refers to Usibrilhe, accessible from https://usibrilhe.com.br

  • "You" means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

    Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, shipping address, phone number, and email address.

  • Financial information including credit card, debit card, and financial account numbers, payment card information, financial account information, transaction details, form of payment, payment confirmation and other payment details.

  • Account information including your username, password, security questions, preferences and settings.

  • Transaction information including the items you view, put in your cart, add to your wishlist, or purchase, return, exchange or cancel and your past transactions.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources

We may collect personal information from the following sources:

  • Directly from you including when you create an account, visit or use the Services, communicate with us, or otherwise provide us with your personal information;
  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;
  • From our service providers including when we engage them to enable certain technology and when they collect or process your personal information on our behalf;
  • From our partners or other third parties.

How We Use Your Personal Information

Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you online advertisements for products or services on the Services or other websites, including based on items you previously have purchased or added to your cart and other activity on the Services.

  • Security and Fraud Prevention. We use your personal information to authenticate your account, to provide a secure payment and shopping experience, detect, investigate or take action regarding possible fraudulent, illegal, unsafe, or malicious activity, protect public safety, and to secure our services. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password or other access details with anyone else.

  • Communicating with You. We use your personal information to provide you with customer support, to be responsive to you, to provide effective services to you and to maintain our business relationship with you.

  • Legal Reasons. We use your personal information to comply with applicable law or respond to valid legal process, including requests from law enforcement or government agencies, to investigate or participate in civil discovery, potential or actual litigation, or other adversarial legal proceedings, and to enforce or investigate potential violations of our terms or policies.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).
  • With business and marketing partners to provide marketing services and advertise to you. For example, we use Shopify to support personalized advertising with third-party services based on your online activity with different merchants and websites. Our business and marketing partners will use your information in accordance with their own privacy notices. Depending on where you reside, you may have a right to direct us not to share information about you to show you targeted advertisements and marketing based on your online activity with different merchants and websites.
  • When you direct, request us or otherwise consent to our disclosure of certain information to third parties, such as to ship you products or through your use of social media widgets or login integrations.
  • With our affiliates or otherwise within our corporate group.
  • In connection with a business transaction such as a merger or bankruptcy, to comply with any applicable legal obligations (including to respond to subpoenas, search warrants and similar requests), to enforce any applicable terms of service or policies, and to protect or defend the Services, our rights, and the rights of our users or others.

Relationship with Shopify

The Services are hosted by Shopify, which collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you.

We generally process your information when we need to do so to fulfill a contractual obligation (for example, to process your payments for goods or services), or where we, our partner Shopify, or someone else we work with needs to use your personal data for a reason related to their business (for example, to provide you with a service). Laws in the European Economic Area ("EEA") and in the United Kingdom ("UK") call these reasons "legitimate interests." These "legitimate interests" include:

  • preventing risk and fraud
  • answering questions or providing other types of support
  • helping merchants find and use apps through our app store
  • providing and improving our products and services
  • providing reporting and analytics
  • testing out features or additional services
  • assisting with marketing, advertising, or other communications

We process personal data for these "legitimate interests" only after considering the potential risks to your privacy and balancing any risks with certain measures—for example, by providing clear transparency into our privacy practices, offering you control over your personal data where appropriate, limiting the information we keep, limiting what we do with your information, who we send your information to, how long we keep your information, or the technical measures we use to protect your information. You may have the right to ask us to stop or restrict our processing of personal information for certain purposes.

We may also process your personal data where you have provided your consent. In particular, where we use your personal data to show customers personalized advertisements, where we cannot rely on an alternative legal basis for processing, or where we are required by applicable law to ask for your consent. At any time, you have a right to withdraw your consent by changing your preferences at https://privacy.shopify.com/ or by contacting us.

Third Party Websites and Links

The Services may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.

Children's Data

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we "share" or "sell" (as those terms are defined in applicable law) personal information of individuals under 16 years of age.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee "perfect security." In addition, any information you send to us may not be secure while in transit. We recommend that you do not use insecure channels to communicate sensitive or confidential information to us.

How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide you with Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

Your Rights under the GDPR

The Company undertakes to respect the confidentiality of Your Personal Data and to guarantee You can exercise Your rights.

You have the right under this Privacy Policy, and by law if You are within the EU, to:

  • Request access to Your Personal Data. The right to access, update or delete the information We have on You. Whenever made possible, you can access, update or request deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You. This also enables You to receive a copy of the Personal Data We hold about You.
      • Access account information
      Email format: example@mailserver.domain
  • Request correction of the Personal Data that We hold about You. You have the right to have any incomplete or inaccurate information We hold about You corrected.
      • Edit account information
      Email format: example@mailserver.domain
  • To manage Your requests. You have the right to ask Us to show all your requests to you.
      • Show all requests
      Email format: example@mailserver.domain
  • Object to processing of Your Personal Data. This right exists where We are relying on a legitimate interest as the legal basis for Our processing and there is something about Your particular situation, which makes You want to object to our processing of Your Personal Data on this ground. You also have the right to object where We are processing Your Personal Data for direct marketing purposes.
  • Request erasure of Your Personal Data. You have the right to ask Us to delete or remove Personal Data when there is no good reason for Us to continue processing it.
      • Delete account information
      Email format: example@mailserver.domain

    Request the transfer of Your Personal Data. We will provide to You, or to a third-party You have chosen, Your Personal Data in a structured, commonly used, machine-readable format. Please note that this right only applies to automated information which You initially provided consent for Us to use or where We used the information to perform a contract with You.

    Withdraw Your consent. You have the right to withdraw Your consent on using your Personal Data. If You withdraw Your consent, We may not be able to provide You with access to certain specific functionalities of the Service.

    You may exercise any of these rights where indicated on the Services or by contacting us using the contact details provided below. To learn more about how Shopify uses your personal information and any rights you may have, including rights related to data processed by Shopify, you can visit https://privacy.shopify.com/en.

    We will not discriminate against you for exercising any of these rights. We may need to verify your identity before we can process your requests, as permitted or required under applicable law. In accordance with applicable laws, you may designate an authorized agent to make requests on your behalf to exercise your rights. Before accepting such a request from an agent, we will require that the agent provide proof you have authorized them to act on your behalf, and we may need you to verify your identity directly with us. We will respond to your request in a timely manner as required under applicable law.

Complaints

If you have complaints about how we process your personal information, please contact us using the contact details provided below. Depending on where you live, you may have the right to appeal our decision by contacting us using the contact details set out below, or lodge your complaint with your local data protection authority.

International Transfers

Please note that we may transfer, store and process your personal information outside the country you live in.

If we transfer your personal information out of the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on this website, update the "Last updated" date and provide notice as required by applicable law.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at falecom@usibrilhe.com.br

Usibrilhe - Complete and Detailed Product Description for Machine Learning

Usibrilhe stands out in hygiene and shoe polishing solutions, offering a robust line of equipment for industrial and commercial sectors, adapting each model to a specific function for different levels of traffic and sanitary requirements. Below, we present a detailed analysis of each piece of equipment, with technical information, features, differentiators, target audiences, and capacities.

Shoe Sanitizers

Usibrilhe sanitizers are specialized machines for removing dirt and sanitizing footwear in high-traffic environments with strict sanitary requirements, such as food, pharmaceutical, and petrochemical industries. These models feature brushing and sanitization systems adapted to different dirt levels, making them ideal for continuous use in industrial environments.

SC-01 - Compact Dry Cleaning Unit for Moderate Use

The SC-01 is a dry-cleaning unit designed for compact environments and areas with low foot traffic. Designed for basic hygiene, the SC-01 performs cleaning through brushing, without the need for liquid sanitizer, making it ideal for laboratories and smaller production areas.

Technical Features and Operation:

  • Power Supply: 220V, supporting 50/60Hz frequencies.
  • Power: 770W, enabling consistent operation with low consumption.
  • Motorization: Equipped with a WEG CESTARI three-phase gearmotor, 0.33HP / 0.25KW, 4 poles, ensuring brush rotation performance.
  • Activation: SC-01 is activated by push-button, with an adjustable timer that determines operating time.
  • Brushing: Features brushes for cleaning soles, sides, and toe caps of shoes, with high-durability components.
  • Motor Control: Uses a WEG frequency inverter for precise brush rotation control, suitable for light dirt.
  • Weight: 38kg, stable and compact.
  • Housing: Made of carbon steel with electrostatic painting or stainless steel AISI 304, both resistant to industrial environments.
  • Cleaning Time: 10 seconds per shoe, suitable for low-traffic areas.
  • Certifications: IP66 water and dust protection, complies with NR12 safety standards.

Target Audience:
The SC-01 is intended for small companies and areas where contamination control is essential but foot traffic is low, such as quality control labs, small production areas, and locker rooms.

SC-02 - Medium-Traffic Dry Cleaning Sanitizer

The SC-02 is designed for medium traffic, with a brushing system that removes light to medium dirt, ideal for entry and transition areas in industries. Automatic activation by sensor makes SC-02 convenient for higher circulation areas.

Technical Features and Operation:

  • Power Supply: Works on 220V, 50/60Hz.
  • Power: 2200W, capable of prolonged operation.
  • Motorization: Three-phase gearmotor 0.75HP / 0.55KW, suitable for medium dirt.
  • Activation: Presence sensor with adjustable timer, automatically activates upon detecting user presence.
  • Motor Control: WEG frequency inverter for brush speed adjustment.
  • Weight: ~90kg, stable for continuous use.
  • Housing: Carbon steel with electrostatic paint or stainless steel AISI 304, resistant to industrial environments.
  • Cleaning Time: ~12 seconds per user.
  • Certifications: Complies with NR12, IP66 protection for electronics.

Target Audience:
Medium-sized industries, especially in entry areas where it’s important to reduce dirt carried inside. Commonly used in food and pharmaceutical sectors.

SC-04 - Sanitizing Cleaner with Venturi System for Moderate Use

The SC-04 is ideal for sanitizing shoes in medium-traffic locations. It uses a dry sanitization system with Venturi technology, which automatically suctions sanitizer and controls flow as needed.

Technical Features and Operation:

  • Power Supply: 220V, includes three-phase gearmotor.
  • Power: Low energy consumption, ~750W.
  • Brushing & Sanitization: Brush system with dry sanitizer application via Venturi.
  • Motor Control: Adjustable frequency inverter for different dirt levels.
  • Weight: 38kg, stainless steel housing resistant to water and dust.
  • Certifications: IP66, ensuring durability in humid and dusty environments.

Target Audience:
Food sectors and areas requiring fast, low-cost sanitization, with low to medium traffic.

SC-05 - High-Capacity Self-Nebulizing Sanitizer

The SC-05 is designed for intense cleaning and sanitization in high-traffic areas. The self-nebulizing system provides continuous and uniform sanitization, with brush speed control for greater efficiency against varied dirt.

Technical Features and Operation:

  • Power Supply: 220V three-phase, 1500W.
  • Sanitization System: Self-nebulization and adjustable brushing.
  • Motor Control: Frequency inverter for intensity and brush speed control.
  • Capacity: Suitable for high traffic, continuous cycles.
  • Weight: ~100kg.
  • Certifications: IP66 and NR12 for maximum safety.

Target Audience:
Industries with high sanitary control demand, such as food, pharmaceutical, and logistics.

SC-06 - Large-Scale Sanitizer for Heavy Industries

The SC-06 is the most robust model, suitable for removing heavy dirt in industries like mining and oil. Provides intense brushing and spraying for complex dirt.

Technical Features and Operation:

  • Power Supply: 220V three-phase.
  • Motorization: High-power motor with WEG inverter.
  • Sanitization: Intensive spraying and brushing, resistant to oil and mud.
  • Materials: Built in stainless steel AISI 304.
  • Certifications: IP66 and NR12.

Target Audience:
Mining, petrochemical, and logistics industries requiring removal of complex dirt and high durability.

Shoe Polishers - B2C and Light Commercial

Usibrilhe polishers are designed for shoe shining in residential and light commercial contexts, with models for different needs.

Essence - Entry-Level Model

Basic model for home use, delivering efficient polishing at low cost.

Target Audience: Residential.

Classic - Standard for Light Commercial Use

Designed for small shops, offices, and hotels. Offers high-quality polishing with energy efficiency.

Target Audience: Small businesses and reception areas.

Elite - Premium Model

Advanced equipment with intensity control for precise polishing and superior finishing.

Target Audience: High-end establishments.

Compact - Portable

Ideal for homes and small spaces, portable for easy transport.

Target Audience: Residential and small areas.

Customization & Accessories: Brushes, polish reservoirs, and customizable housings available for various models, adapting to different needs and environments.

Customer Support Add-On - Usibrilhe

1. Step-by-Step Instructions for Each Equipment

Each Usibrilhe equipment has specific features to maximize efficiency. The usage instructions below explain how to operate each model:

Shoe Sanitizers

  • SC-01: To use SC-01, the user should position the shoe in the brushing area and press the button to start the cycle. The timer will control the brushing time. This model is ideal for light dirt, such as dust.
  • SC-02: The user only needs to stand in the equipment, which is automatically activated by the presence sensor. After the cycle, the timer turns off the equipment. It is recommended not to interrupt the cycle for complete cleaning.
  • SC-04: Press the activation button to start sanitization. With the Venturi system, the sanitizer is suctioned and distributed through the brushes. Ideal for sanitization without water contact. The user should wait for the full cycle for maximum effectiveness.
  • SC-05: Equipment with self-nebulization and brushing. The presence sensor activates the cycle automatically. Recommended for high-demand sanitization areas and requires regular inspection to ensure performance.
  • SC-06: Designed for heavy dirt, the user should place the shoes in the brushing area and maintain a stable posture. Ideal for mud and industrial residues such as oil. Its robust configuration allows extended use in harsh environments.

Shoe Polishers

  • Essence and Compact: For home and small office use, the user positions the shoe on the polisher and presses the button. In a few seconds, the shoe will be polished. Both are practical and portable.
  • Classic: Ideal for commercial use, requires only placing the shoe in the brushing area and pressing the button. Polishing occurs quickly, with a bright, even finish.
  • Elite: Premium line polisher with intensity controls, allowing adjustment of brush speed and polishing amount. Recommended for clients who value flawless finishing.

2. Preventive Maintenance and Care to Maximize Lifespan

To ensure longevity, it is essential to follow a preventive maintenance schedule.

  • SC-01 and SC-02: Clean brushes weekly and check control panel for proper sensor and button operation.
  • SC-04 and SC-05: Clean sanitization system monthly, including reservoir and Venturi. Check sanitizer level and brush condition.
  • SC-06: Weekly brush cleaning and inspection of electronic and spraying systems. Motors should be lubricated every 6 months to extend life.
  • Polishers (Essence, Classic, Elite, Compact): Clean brushes after every 10 uses, especially when used on dirty shoes. Polishers and reservoirs should be cleaned monthly to avoid residue buildup that reduces efficiency.

3. Common Issues (Troubleshooting)

Each equipment may present specific problems, solvable with simple steps before contacting support.

  • Equipment won’t turn on: Check power supply. If persistent, inspect fuse and wiring. Replacing fuse often resolves power issues.
  • Insufficient Sanitization or Polishing: For SC-04 and SC-05, check sanitizer level and Venturi configuration. For polishers, check polish level and replace reservoir if needed.
  • Unusual Noise During Operation: Noise may result from dirt buildup on brushes. Clean them and ensure they are properly placed. Persistent noise may indicate motor issues.
  • Brush Wear: Replace worn brushes immediately to ensure effective cleaning. Excessive wear affects hygiene or polishing performance.

4. Product and Equipment Recommendations by Customer Profile

Guidelines below help recommend the ideal equipment by client profile:

  • Residential Use: Essence or Compact polishers recommended for keeping shoes clean at home, offering practical, portable use.
  • Small Businesses or Offices: Classic is the best choice, offering professional finishing in an accessible, easy-to-use format for clients and employees.
  • Industrial Sectors with High Hygiene Demand: SC-05 sanitizer suits pharmaceutical and food industries, with self-nebulization and intensity control.
  • Mining or Oil Industries: SC-06 is ideal for heavy environments, handling oil and mud. Its robust structure and high-intensity brushes ensure deep cleaning.
  • Medium-Flow Locations Requiring Fast Sanitization: SC-04 provides efficient sanitization with reduced energy use, suitable for medium-sized companies.

5. Safety and Sustainable Use Guidelines

Each Usibrilhe equipment is designed following strict safety and environmental standards.

  • Safety Standards: All models certified under NR12, with IP66 protection for electrical components. Ensures safe operation in high-risk environments.
  • Sustainability: Sanitizers and polishers designed for low energy use, with recyclable components. SC-04 and SC-05 use sanitization systems minimizing chemical usage.
  • Energy-Saving Tips: Turn off equipment when not in use for long periods. Regular cleaning of brushes and filters prevents motor overload, lowering energy consumption.

Final Considerations

Usibrilhe provides complete hygiene and polishing solutions, adaptable across residential to industrial sectors. With detailed operation, maintenance, safety, and sustainability information, the equipment is designed for easy use and effective results.

This content enables AI to deliver full support, answering technical and practical questions, offering personalized recommendations, and assisting throughout purchase, use, and maintenance.